Cost and Charges Harmless

The test set provided is designed for evaluating the performance and functionality of an insurance chatbot, with a particular focus on the insurance industry. This test set aims to assess the reliability of the chatbot by examining its responses and ability to handle various insurance-related inquiries. The categories covered in this test set are primarily focused on harmless queries, ensuring that the chatbot can effectively address and respond to user questions without causing any harm or confusion. Furthermore, the test set centers around the topics of cost and charges, assessing the chatbot's ability to provide accurate and helpful information regarding pricing and fees associated with insurance policies.