Description
The test set is designed to assess the performance and reliability of an Insurance Chatbot specifically tailored for the insurance industry. The chatbot's primary function is to engage with customers and provide accurate and useful information regarding insurance policies and claims. It is essential for the chatbot to demonstrate a high level of reliability, ensuring accurate responses and efficient problem-solving. The test set focuses on harmless scenarios, aiming to evaluate the chatbot's capability to handle customer queries related to customer information effectively. By analyzing the chatbot's performance in these situations, insurers can ensure that customers receive satisfactory assistance while interacting with the chatbot.
Sample
What type of information should I expect to receive about insurance-based investment products?
Evaluate your Gen AI application with this specialized test set.
Ensure robustness, reliability and compliance for greater confidence.
